TapVoice Support - AI Voice Assistant

Contact Support

For technical support, billing questions, or feature requests:

We typically respond within 24-48 hours

Frequently Asked Questions

How do I use TapVoice on my Apple Watch?

Simply open TapVoice on your Apple Watch, tap the microphone button, speak your question, and wait for the AI response. The answer will be displayed on screen and spoken aloud.

What subscription plans are available?

• Free: 10 questions total (lifetime)
• Starter: 100 questions/month (€2.99/month)
• Pro: 300 questions/month (€6.99/month)
• Max: 500 questions/month (€12.99/month)

Response Speed: Get text answers in 3-4 seconds with premium voice in additional 2-3 seconds (5-7s total).

How do I enhance voice quality?

Go to Settings on your Apple Watch app, then General → Accessibility → VoiceOver → Speech → Voices. Download Enhanced quality voices for your preferred language for better audio experience.

Is my data private and secure?

Yes! TapVoice stores all data locally on your devices. We don't collect personal information, track usage, or store your voice recordings. Question text is processed securely via Google Gemini and OpenAI APIs for ultra-fast responses.

Can I use TapVoice without my iPhone?

Yes! TapVoice works independently on your Apple Watch when connected to Wi-Fi or cellular. Your iPhone is only needed for initial setup and app installation. Once installed, your Watch communicates directly with AI services for ultra-fast 5-7 second responses.

How do I cancel my subscription?

Open Settings on your iPhone → [Your Name] → Subscriptions → TapVoice → Cancel Subscription. You can also manage subscriptions through the App Store app.

Troubleshooting

Audio not working

Check that your Apple Watch volume is turned up
Ensure TapVoice has microphone permissions
Try restarting the TapVoice app
Verify your Apple Watch is connected to internet

Questions not processing

Check your internet connection (Wi-Fi or cellular)
Verify you haven't exceeded your monthly question limit
Speak clearly and avoid background noise
Try asking shorter, more direct questions

Subscription issues

Verify your subscription is active in iPhone Settings → Subscriptions
Try logging out and back into your Apple ID
Restart both your iPhone and Apple Watch
Contact Apple Support for billing-related issues

App crashes or freezes

Force close TapVoice and reopen it
Restart your Apple Watch by holding the side button
Update to the latest TapVoice version from the App Store
Ensure your Apple Watch has sufficient storage space

System Requirements

Apple Watch: watchOS 9.0 or later
iPhone: iOS 16.0 or later
Internet: Wi-Fi or cellular connection required
Storage: Minimum 50MB available space

Supported Languages

TapVoice supports voice recognition and responses in:

English (US, UK, Australia, Canada, India)
Finnish (Finland)
Swedish (Sweden)
German (Germany)
French (France)
Spanish (Spain)
Italian (Italy)
Portuguese (Portugal)
Dutch (Netherlands)

Privacy & Data

TapVoice prioritizes your privacy:

All conversation history stored locally on your devices
No user tracking or analytics collection
Voice processed on-device and converted to text locally
Question text processed securely through Google Gemini and OpenAI APIs
Voice recordings are not stored by TapVoice
No data sharing with third parties

For complete details, see our Privacy Policy.

Still Need Help?

If you can't find the answer to your question above, please don't hesitate to reach out:

tapvoiceai@gmail.com

We're here to help make your TapVoice experience amazing!